Shipping policy

SHIPPING POLICY

Order Processing All orders are carefully reviewed and packed within 2–3 business days except holidays after your order confirmation email is received. You will receive a shipping confirmation email with your tracking number once your order is on its way.

Shipping Times We ship worldwide from our warehouse. Estimated delivery times after dispatch:

Destination Estimated Arrival
United States & Canada 8–12 days
Germany & France 5–12 days
Poland 7–15 days
Spain & Portugal 7–15 days
Singapore 7–14 days
Malaysia 7–12 days

Delivery times are estimates and may vary due to customs clearance, local postal conditions, or peak seasons.

Why the Wait is Worth It 🎁 We work directly with manufacturers to bring you high-quality craft products at the best possible price. Every order is packed with care — because we believe great things are worth a little patience!

Order Tracking Once shipped, you'll receive a tracking number via email. You can use it to follow your package every step of the way.

Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us email:  richard_xie668@hotmail.com ; we'll do our best to resolve it promptly.